Returns Policy Returns procedure:

Consumer Contracts Regulations

Under the Consumer Contracts Regulations a business seller has to refund the price of an item (and original delivery charges) if you the consumer changes their mind within 14 calendar days of when they receive the returned item or proof that the return has been posted.

Consumers have a minimum of 14 calendar days from the day after the item is received to let us the sellers know they’d like to return the item for a refund. Consumers then have an additional 14 calendar days from when they let sellers know they want to return the item, to actually return it, or provide proof of the return. Legally, we the sellers will have to refund the original delivery charges as well, to the value of the cheapest postage option. We the sellers can specify a returns timeframe and who pays for return postage when they create their returns policy.